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| » SoftTouch POS |
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SoftTouch system is the only point of sale solution with many business operation functions: Dining Room, Bar Operation, Take Out, Delivery Operations, Counter Operations, Drive Thru, and powerful, highly customizable BackOffice included in one single software package without costly add-on modules. Together, these operation functions give you a complete set of tools in business management, growth and expansion. |
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| » SoftTouch SmartHost™ |
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This feature-rich table management system provides a comprehensive business workflow solution. At the point of entry, this intelligent system accurately forecasts wait times using proprietary Predictive Seating™ technology, which matches customers’ seating preferences to user configurable table attributes such as: smoking, patio, booth, window seat, guest count, etc. Moreover, the system will recall customers’ seating preferences and order history through the use of a loyalty RFID key fob that the customer can self-scan at the hostess station. At a glance, the hostess or management can view virtually every table activity detail from food served and coursing information to predicted departure time and target revenue status. |
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| » SoftTouch Touchless Sign-On™ |
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Our flagship point-of-sale and restaurant management product provides an essential productivity solution for restaurants from quick-service to upscale fine dining. Our latest innovation is Touchless Sign-on™; the wait staff wears RFID bracelets that trigger an automatic logon at the POS station when the user is within range. No more swiping ID cards or punching in access codes. |
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| » SoftTouch INFORM™ |
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Patent pending INFORM (Intelligent Notifications For Operations Real-time Management) supplants retrospective reporting with real-time information broadcasts to wireless text pagers. Essential alerts improve productivity and thwart customer service problems before they happen by triggering “courtesy visit reminders”, “food ready notifications”, “table ready to be bussed messages”, and many more. Sales revenue alerts notify the manager when individual table revenue falls below user configured thresholds. Moreover, servers are automatically alerted with statistically matched up-sell recommendations based on customer demographics. |
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| » SoftCall™ |
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Wireless table-top pushbutton units empower customers to request drink refills, guest checks and general assistance. This push-for-service solution is fully integrated with SoftTouch INFORM™ facilitating text message notifications to the appropriate wait staff via pager. Drink refill text messages include a list of beverages from the requesting table to improve efficiency. And if requests are not responded to quickly enough, escalation alerts notify management to take action. |
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| » SoftPay™ |
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Designed for full-service eateries, this patent pending self-pay kiosk increases table turnover, decreases labor costs and improves customer satisfaction by eliminating lengthy check-out delays. Additionally, it adds complete security for the customer because his credit card is never surrendered to the wait staff. Customers activate the unit with their loyalty key fob or SoftPay Self-Pay™ cards that are temporarily issued to the customer when they are seated at the table. The fully-integrated unit also allows pick-up customers to enter a phone number or use their loyalty key fob to self-pay and obtain a hardcopy receipt for order pickup. |
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| » SoftTouch Online™ |
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The Internet ordering solution that allows eateries to create a web presence using their existing SoftTouch POS configuration. This hosted solution for eateries provides full online menu management from the local facility. The online site is customizable and features a rich-GUI front end with real-time order and payment post-back into the restaurant’s SoftTouch POS system. Fault-tolerance automatically routes orders through fax or email in the event of connectivity loss. |
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