Features & Benefits


The SoftTouch system is designed to work on Microsoft Windows XP. By using Microsoft's most advanced operation system, SoftTouch ensures a more stable platform while also leveraging new features and expansion capabilities.

 


Designed using a thin-client architecture, SoftTouch allows its highly advanced functionality to be leveraged by virtually all hospitality businesses from small cafes to international corporate chain restaurants. Remote connectivity can be easily achieved by using readily available technology such as DSL or Frame Relay circuits. SoftTouch's scaleability provides powerful centralized system configuration and data management technology to large and small restaurants
alike.

DINING
  • Rich images and high resolutions graphics create a custom floor plan for efficient and simplified table/bar/arcade management.

  • Quickly switch between multiple layouts while also allowing floor plan configuration settings by terminal.

  • Color coded indicators give a detailed facility status updates at a glance. Orders are clearly tracked by table or seat location.

  • Beyond the table layouts, powerful functions provide quick order entry and modification.

  • "Floating customers" allows tracking of customer accounts not bound to a specific location in the restaurant.

  • Other features range from printed gratuity recommendations to multiple split checks.
BAR
  • Unlimited price levels for drink specials and promotions; that is, any drink or groups of drinks can automatically change prices depending on the day of week and time of day.
COUNTER
  • Assign customer names to orders

  • Suspend orders

  • Send customer payment status to expediting printers and more
TAKE-OUT
  • Optional Caller ID combined with standard multiple phone numbers per account create a powerful feature to immediately identify your caller and begin taking a phone order.

  • The SoftTouch customer database tracks important customer information including credit card information and more.
DELIVERY
  • In addition to the Take-out features, orders can be pre-entered with scheduled delivery times.

  • Order timeout settings provide notification when prepared delivery orders sit idle for too long.

  • Optional driving directions with turn-by-turn instructions and visual map aids area available (Internet access required) to improve delivery times.

  • Additional customer database information includes housing complex names, gate codes, zone codes and more.
 
Other SoftTouch Features

» Rentals
Rentals are available in SoftTouch. You can rent boats, pool tables, VIP rooms and more. SoftTouch will manage all of your hourly rentals for you.

» Security
Advanced security provides simple, yet powerful user profiles. Assign each employee individual rights to virtually any system function. Important security feature which restricts checking printing on selected orders to a single copy.

» Reports
Detailed reports with color graphs provide valuable management data to monitor and improve facility operations.

» Credit Card Interface
Fully integrated credit card interface allows direct credit and debit card transaction processing.

» Super Departments
In addition to standard department and family groups, super departments introduce a third tier for grouping. Common uses are liquor, food, merchandise, etc.

» Biometric Security (Optional)
Finger-print security replaces traditional magnetic swipe card security. Employees simply place their finger on a small sensor which authenticates them to their user account. No more lost or stolen employee swipe cards.

» Payroll
Enhanced payroll functions provide timekeeping and employee wage reports.

» House Accounts
Allows customers to have internal house accounts that can be billed with printed statements of charges.

» Employee Scheduling
Powerful management tool allows custom employee schedules to be entered and enforced at virtually any level. Helps reduce wasted labor costs by not allowing employees to clock in early or take inappropriate breaks.

» Menu and Prices Schedules
Unlimited menu design and price level scheduling provides superior flexibility for custom system configuration.

» Revenue Center Reporting
Create custom revenue centers and generate reports accordingly.

» Food Costing

 

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